Acer America Corporation Recalls Two-Wheeled Folding Electric Due to Risk of Injury from Fall Hazard
The hazard
A loose screw can cause the front tube to fold down unexpectedly, posing a risk of injury from a fall hazard.
Incidents reported: None reported in the United States (and one report of the tube folding down resulting in a fall and minor abrasions internationally).
What to do now
Consumers should stop using the recalled folding electric scooter immediately and contact Acer at https://www.acer.com/us-en/support/alerts-recalls for instructions on how to tighten the screw. Free repair tools will be available to consumers upon request.
Contact: Acer America Corporation toll-free at 866-514-2237 from 6 a.m. to 3 p.m. ET Monday through Friday, email at acer.esseries@acer.com or online at https://www.acer.com/us-en/support/alerts-recalls or go to www.acer.com and click on "Product Recalls" for more information.
Product photos
Photos: U.S. CPSC
Full official description
This recall involves the Acer AES015 two-wheeled folding electric scooters. The scooters are designed to allow the user to fold the front tube down to the platform for compact transport and storage. They were sold in black with a green and white decal on the front tube and the sides of the platform, and the wheels have a green circle around the rim. The model number AES015 is located on the label on the front tube.