Moderate Recalled November 1, 2012 About 20,500 units Updated January 12, 2015

Bose Recalls Dual-Voltage CineMate II Home Theater Speaker Systems Due to Fire Hazard

Fire

The hazard

A component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.

Incidents reported: Bose has received two reports of the bass modules igniting when used in 220-volt electrical outlets in Europe. No injuries were reported.

What to do now

ReplaceRepair

Consumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module.

Contact: Bose Corporation; toll-free (877) 354-1004, 8:30 a.m. to 9 p.m. Monday through Friday ET in the U.S. or 001 (508) 614-1842, 8:30 a.m. to 5 p.m. ET Monday through Friday outside the U.S., or www.bose.com/safety for more information.

About this recall

This recall involves dual-voltage CineMate Series II and CineMate GS Series II digital home theater speaker systems designed to operate with U.S. 120-volt electrical outlets and European outlets of 220 volts or higher. Each speaker system includes two speakers, one bass module, a remote control device, an interface module and accessories. The components are black. Dual-voltage systems included in the recall have a product code of 051365, 051470 or 057971, which are the first six digits of the serial number on the product label located on the back of the bass module.

Product photos

Picture of recalled Bose CineMate Series II
Picture of recalled Bose CineMate Series II
Picture of recalled Bose CineMate GS Series II
Picture of recalled Bose CineMate GS Series II
Picture of recalled Bose CineMate bass module
Picture of recalled Bose CineMate bass module
Picture of recalled Bose CineMate serial number location
Picture of recalled Bose CineMate serial number location

Photos: U.S. CPSC