Moderate Recalled March 27, 2019 About 680 (in addition, about 1700 were sold in Canada) units

Cambridge Elevating Recalls Home Elevators Due to Fall Hazard

Fall

The hazard

The landing door on the elevators can unlock without the elevator present, posing a fall hazard.

Incidents reported: The firm has received one report of the elevator landing door opening without the elevator present. No injuries have been reported.

What to do now

Repair

Consumers should immediately stop using the recalled elevators and contact the firm to be directed to a local certified technician for a free repair.

Contact: Cambridge Elevating at 800-265-3579 from 8:30 a.m. to 4:30 p.m. ET Monday through Friday or online at www.cambridgeelevating.com and click on Recall Notifications for more information.

About this recall

This recall involves Cambridge Elevating Elmira, Heritage & Hybrid model home elevators using the first and second generation micro-controller systems (BES 1 & BES 2). "Cambridge Elevating" is printed on the label inside the elevators. The elevators have an operating panel inside the cab with a digital display, a stop button, the elevator capacity and a phone box. Only elevators with production date codes 1/2/2009 through 29/11/17 printed on the manufacture label inside the elevator wall are included in the recall.

Product photos

Photo 1: Exterior of Cambridge Elevating Elmira and Heritage & Hybrid model home elevator
Photo 1: Exterior of Cambridge Elevating Elmira and Heritage & Hybrid model home elevator
Photo 2: Photos from outside and inside the elevator
Photo 2: Photos from outside and inside the elevator
Photo 3: Cambridge Elevating controller label
Photo 3: Cambridge Elevating controller label
Photo 4: Label of old operating panel inside cab with Cambridge Elevating logo
Photo 4: Label of old operating panel inside cab with Cambridge Elevating logo

Photos: U.S. CPSC