CPSC, BISSELL Announce Recall to Repair Upright Carpet Cleaners
The hazard
The carpet cleaner's metal upper handle can pose an electric shock hazard to consumers.
Incidents reported: BISSELL has received six reports of consumers receiving shocks from the unit.
What to do now
Consumers should stop using the carpet cleaners immediately and contact BISSELL for the location of the nearest service center to receive a free inspection and, if necessary, repair.
Contact: Call BISSELL toll-free at (800) 237-7691 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the BISSELL Web site at www.BISSELL.com
About this recall
The recalled upright carpet deep cleaners have an open handgrip, a partially metal handle and come in a variety of colors. The word "BISSELL" is printed on the front of the unit. The recalled carpet cleaners have date codes beginning with 01, 02, 03 or 04 and include the following models: PowerLifter® Plus (model number 1620) PowerSteamer® ClearView® (model numbers 1692, 1692-1, 1692-R) Power Steamer® (model numbers 1685, 1693, 1693-R, 1693-W, 1694, 1694-1, 1694-R) Power Lifter® (model number 1694-3) Rubbermaid X-tra-Lift™ (model 9E00) The date codes and model numbers are printed on a label on the bottom of the unit. Cleaners with the model number and date codes listed above that are marked "Inspected" on or near the label are not included in the recall.
Product photos
Photos: U.S. CPSC