CPSC, BISSELL® Homecare Inc. Announce Recall of Upright Vacuum Cleaners
Burn
The hazard
The power cord insulation can tear where the cord attaches to the vacuum, exposing bare wires. This poses a risk of shock and burns to consumers.
Incidents reported: BISSELL is aware of 54 reports of the cords on these vacuums tearing. There has been one report of a consumer suffering a burn injury on her hand.
What to do now
Consumers should stop using these vacuum cleaners immediately, and contact BISSELL to arrange for a free repair through BISSELL's authorized service network. Vacuums cannot be repaired by the retailers.
Contact: For the location of the nearest authorized service center or for more information, contact BISSELL toll-free at (888) 445-6688 between 8 a.m. and 7:30 p.m. ET Monday through Friday or visit their website at http://www.bissell.com/recall/recall_press_release.htm
About this recall
The recall includes one model of the BISSELL PowerClean™ vacuum and three models of the BISSELL® PureAir™ vacuum cleaners. The PowerClean™ vacuum has model number 3540-1 and is black. The PureAir™ vacuum has model number 3540-2 and is blue. The PureAir™ Deluxe vacuum has model number 3541, and is purple. The PureAir™ Platinum vacuum has model number 3541-P, and is purple. The model number is located on a label on the back of the vacuum. These vacuums have date codes from 98176000 through 99254999, located in the bottom right-hand corner of the label. The recalled vacuums do not have a 3-inch plastic flex relief where the power cord enters the vacuum handle.
Product photos
Photos: U.S. CPSC