Moderate Recalled October 16, 2001 About 95,000 units Updated July 24, 2025

CPSC, Cisco Announce Recall of Power Adapters

BurnFire

The hazard

The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose a shock hazard.

Incidents reported: Cisco has received one report of an adapter overheating. No injuries or property damage have been reported.

What to do now

Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement.

Contact: For more information, call Cisco at (800) 553-2447, anytime or go to the firm's web site at www.cisco.com

About this recall

This recall involves power adapters with the part number "34-0949- 02." The part number is located on the adapter label, below the Cisco Systems logo. The power adapter is a small, black AC unit, which establishes a connection between the router and an electrical outlet. The adapters are used with the ADSL Routers that provide secure, high-speed Internet access for small businesses, small offices, home offices and corporate teleworkers. The power adapters were shipped with the following ADSL routers: Cisco 827 Cisco 827-4V Cisco 826 Cisco SOHO77 Cisco SOHO77-50 Cisco 827-EUR

Product photos

Recalled power adaptor
Recalled power adaptor

Photos: U.S. CPSC