Notice Recalled September 15, 2004 About 78,000 units Updated March 17, 2025

CPSC, NCR Corp. Announce Recall of NCR Universal Inkjet Refill Kits

The hazard

The product does not have required child-resistant packaging or required warning labels. The product contains ethylene glycol, posing an ingestion hazard to young children.

Incidents reported: None reported.

What to do now

Consumers should immediately remove the kits out of the reach of young children and return to the store where purchased to receive a refund or a free replacement kit.

Contact: Contact NCR Corp. at (800) 279-0203 between 8 a.m. and 4:30 p.m. ET Monday through Friday, e-mail the firm at systemedia.info@NCR.com or visit the firm's website at www.ncr.com

Product photos

Recalled NCR Universal Black Inkjet Refill Kit, model 943264
Recalled NCR Universal Black Inkjet Refill Kit, model 943264
Recalled NCR Universal Black Inkjet Refill Kit, model 999292
Recalled NCR Universal Black Inkjet Refill Kit, model 999292
Recalled NCR Universal Color Inkjet Refill Kit, model 999289
Recalled NCR Universal Color Inkjet Refill Kit, model 999289

Photos: U.S. CPSC

Full official description

The recalled kits were sold in a clear plastic package with color or black ink. The black ink kits have model numbers 943264 and 999292 and the color ink kits have model number 999289 printed on the side panel above the UPC code. The two black inkjet sets contain four plastic bottles of black ink, two plastic bottles of cleaning fluid and one toolkit. The color inkjet set contains six plastic bottles of colored ink, two plastic bottles of cleaning solution and one toolkit.