CPSC, Next Level Communications Announce Recall of Power Supply for Computer Modems
Burn
The hazard
The power supply has an internal electrical component that could overheat and melt or deform the plastic housing, posing a thermal burn hazard.
Incidents reported: There have been 8 reports of these power supplies overheating and causing melted or damaged enclosures. No injuries have been reported.
What to do now
Consumers with a recalled power supply should immediately stop using the power supply and contact Next Level Communications to request a replacement power supply.
Contact: Consumers may contact Next Level Communications toll-free at (888) 653-8353 8:00 am to 5:00 pm PT, Monday to Friday.
About this recall
These power supplies are used with Next Level ADSL/VDSL ETHERset (modem) units, which provide high-speed internet access. They have a black plastic housing and are 2.5 inches wide, 2.75 inches high, and 1.5 inches deep. The name "PowDec" and the model "WP12303N" are located on a label on the back of the housing. The recalled power supplies were provided for use with Next Level ADSL/VDSL ETHERset part numbers: 750-00097 A,B&C and 750-00526 A&B.
Product photos
Photos: U.S. CPSC