Moderate Recalled October 30, 2003 6,000 units Updated March 24, 2025

CPSC, Notifier Announce Recall for Fire Alarm Panels

The hazard

The AEU can enter a "sleep" mode, where it does not communicate with the system. When this occurs, audible evacuation signals associated with the failed AEU will not operate and building occupants may not be warned of an emergency.

Incidents reported: Notifier has received eight reports of trouble signals alarming. In each case the problem was identified and corrected. No injuries have been reported.

What to do now

Notifier will provide an upgraded CPU firmware set for each AM2020 and AFP1010 panel, at no charge.

Contact: Distributors should contact their Notifier customer service representative at (800) 289-3473 between 8 a.m. and 5 p.m. ET, Monday through Friday to receive the firmware upgrade.

About this recall

The fire alarm control panel includes the central processing unit (CPU-2020 and CPU-2) and Display Interface Assembly (DIA-2020 and DIA-2) components of Notifier model AM2020 and AFP1010 fire alarm control panels with date codes from 0100 to 2003 and firmware version 3.0 and 3.01. The date codes appear on the back outer edge of the PC boards.

Product photos

Recalled CPU and DIA components of Notifier fire alarm control panels
Recalled CPU and DIA components of Notifier fire alarm control panels

Photos: U.S. CPSC