Moderate Recalled May 26, 2004 1,000 units Updated February 12, 2025

CPSC, Oki Data Announce Recall of Fax Machines

The hazard

The fax machines may incur a mechanical malfunction, posing a shock hazard to users.

Incidents reported: Oki Data has not received any reports of incidents. This recall is being conducted to prevent the possibility of injuries.

What to do now

Consumers should stop using the fax machines immediately, unplug the unit, and contact the company for a free repair.

Contact: Consumers can call Oki Data toll-free at (877) 654- 6364 or log on to www.okidata.com for more information.

About this recall

The recalled fax machines include the OKIFAX® 5780, 5980, 5980DL models, and Konica 9880 model (manufactured by Oki Data Americas Inc.), with serial numbers beginning with 3110A, 311A, 312A, 401A and 402A. The model number is found on the top right hand side on the front of the unit and the serial numbers can be found on the back of the unit, bottom of case, centered, on the black and white bar code label.

Product photos

Recalled OKIFAX® 5980 fax machine
Recalled OKIFAX® 5980 fax machine
Recalled OKIFAX® 5780 fax machine
Recalled OKIFAX® 5780 fax machine

Photos: U.S. CPSC