CPSC, OnQ Technologies Announce Recall of Telephone Line-Sharing Devices
The hazard
A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.
Incidents reported: None reported.
What to do now
Consumers should contact OnQ to receive a free replacement of the telephone line-sharing device.
Contact: Call OnQ at (800) 321-2343 between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm's website at www.onqtech.com
About this recall
The recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM w/SURGE." The devices are professionally installed as part of a telephone line-sharing system in homes. One of the slots on the device is labeled, "SECURITY." The security line should get priority in an emergency. Part number 364551-01, written on the product label, and a date code (DC) of "2303" (meaning the 23rd week of 2003) or earlier are included in the recall. The date code is located on the edge of the device, above the mounting tabs.
Product photos
Photos: U.S. CPSC