CPSC, Sony Electronics Inc. Announce Recall of Certain VAIO Notebook Computers
The hazard
Users could receive a mild electric shock, when the recalled computers are connected to a phone line and the phone rings.
Incidents reported: None reported.
What to do now
Consumers with VAIO notebooks included in the recall should disconnect their modem from the phone line immediately, and contact Sony to arrange for a free repair. Sony also will extend the current limited warranty for repaired products to 2 years from date of original purchase.
Contact: Call Sony at (800) 880-9743 anytime or visit their website at www.sony.com/pcsupport
About this recall
Only Sony VAIO notebook computers with model numbers PCG-FRV25 or PCG-FRV27 sold from June through July 2003 are part of the recall. These computers will have slow modem speeds, generally below 24K, while using the notebook's AC adapter. Consumers unsure of their modem speed can check it at the Sony PC support Web site: www.sony.com/pcsupport. Sony previously announced this recall on July 10, 2003
Product photos
Photos: U.S. CPSC