CPSC, Tristar Products Inc. Announce Recall of Revised Design Steam Cleaner
Burn
The hazard
Hot water and steam can escape from the steam cleaner's handle and inner hose, posing a burn hazard to consumers.
Incidents reported: The firm has received about 20 reports of hot water and steam escaping from the steam cleaner, including eight reports of scald injuries to the hands and arms.
What to do now
Consumers who experience a burst hose should stop using the steam cleaner and contact Tristar for information on how to return the product for a replacement or refund.
Contact: Call Tristar customer service at (973) 287-5100 between 9:00 a.m. and 7:00 p.m. ET Monday through Friday and between 9:00 a.m. and 5:00 p.m. Saturday. Consumers can also e-mail the firm at help@productsontv.tv
About this recall
The recalled steam cleaner is blue plastic and measures about 12 inches long and 8 inches high. The 5.5-foot steam hose connects to the water reservoir and is sold with various cleaning attachments. Prior Recall: In March 2002, CPSC and Tristar recalled the Steam Buggy Deluxe to repair the internal hose connection. This recall only includes the revised design steam buggys, and not the units in the earlier recall.
Product photos
Photos: U.S. CPSC