Moderate Recalled January 29, 2003 About 17,000 units Updated July 8, 2025

CPSC, Xerox International Partners Announce Retrofit of Network Laser Printers

BurnFire

The hazard

Arcing may cause the fuser assembly to overheat, posing a fire hazard.

Incidents reported: There have been three reports of overheating, causing minor property damage. No injuries have been reported.

What to do now

Users should (1) switch off the printer power when unattended; (2) ensure that the "power save" mode is enabled; and (3) contact their commercial distributor for information on obtaining a free retrofit.

Contact: Xerox Engineering Systems (800) 240-5816 between 8:00 a.m. to 5:00 p.m. CST. Hitachi Printing Solutions America (800) 240-5497 between 8:00 a.m. to 5:00 p.m. CST www.hitachi-printingsolutions.us GCC Technologies (800) 422-7777 between 8:00 a.m. to 5:00 p.m. EST www.gcctech.com

About this recall

These network laser printers were manufactured from January 1995 through September 1998. Model numbers are on the top of the unit and on a label located on the rear panel. The retrofit is for the following model numbers: Xerox Engineering Systems - Model 8808 Hitachi Printing Solutions America - Models Typhoon 8 and Typhoon 16 GCC Technologies - Models Elite XL408, Elite XL608, Elite XL608LC, Elite XL808, Elite XL1208, Elite XL1208 PM, and Elite XL616

Product photos

Recalled Xerox laser printer
Recalled Xerox laser printer
Recalled Hitachi laser printer
Recalled Hitachi laser printer
Recalled GCC laser printer
Recalled GCC laser printer

Photos: U.S. CPSC