Fire Hazard Prompts Canon U.S.A. to Recall Previous Model Desktop Copiers for Repair
BurnFire
The hazard
An improperly fitting electrical connection inside the copiers can cause overheating, smoking and fire.
Incidents reported: Canon U.S.A. has received six reports of NP1020 model copiers starting to smoke or catching on fire, due to the problem with the electrical connection. No injuries were reported.
What to do now
Users should stop using the recalled copiers immediately and contact Canon U.S.A. to receive a free repair.
Contact: For additional information, contact Canon U.S.A. at (800) 828-4040 anytime, or visit the firm's Web site at www.usa.canon.com
About this recall
The repair recall includes only the following model Canon copiers: PC6, PC6RE, PC65, PC7, PC7RE, PC8, PC11, PC11RE, PC12, NP1010 and NP1020. The model number is on the front panel of the unit. The recalled copiers were manufactured between 1987 and 1998.
Product photos
Photos: U.S. CPSC