Gamewell-FCI Recalls to Upgrade Software Used with Fire Alarm System Control Boards
The hazard
Incoming and outgoing messages to and from the control board can interfere with each other, preventing it from sending a message to the command center in the event of fire.
Incidents reported: Gamewell-FCI has received one report of failed communications during an electrical short that was not due to a fire. There have been no reports of property damage or injury.
What to do now
Gamewell-FCI is contacting customers directly and is providing a free firmware software upgrade.
Contact: For more information, contact Gamewell-FCI at (800) 633-1311 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit their distributor's Web site at www.gamewell-fci.com
About this recall
The software upgrade involves Gamewell-FCI model ILI-MB-E3 and ILI-S-E3 loop control boards. These boards are components of the Gamewell-FCI E3 Series fire alarm system. They provide the signaling line circuits and display information for the system.
Product photos
Photos: U.S. CPSC