Gamewell-FCI Recalls to Upgrade Software Used with Fire Alarm System Control Panels
The hazard
The software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants, which could result in the system failing to respond in the event of a fire.
Incidents reported: Gamewell-FCI has received no reports of the firmware failing to operate in the event of a fire.
What to do now
Gamewell-FCI is contacting customers directly and providing a free firmware software upgrade.
Contact: For additional information, contact Gamewell-FCI at (800) 633-1311 between 8 a.m. and 5 p.m. ET Monday through Friday, or go to the firm's Web site at www.gamewell-fci.com
About this recall
The software upgrade involves the Gamewell-FCI model 600 Series control panel using System Sensor compatible line cards, SmartScan. These panels are components of the Gamewell-FCI 600 Series fire alarm system. They provide the signaling line circuits and display information for the system.
Product photos
Photos: U.S. CPSC