Moderate Recalled August 26, 2014 5,577,000 in the U.S. and 446,700 in Canada units Updated January 9, 2015

Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards

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The hazard

The AC power cord can overheat, posing a potential fire and burn hazard.

Incidents reported: HP has received 29 reports of power cords overheating and melting or charring resulting in two claims of minor burns and 13 claims of minor property damage.

What to do now

Replace

Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.

Contact: Hewlett-Packard toll-free at (877) 219-6676 from 8 a.m. to 5 p.m. MT Monday through Friday or online at www.hp.com and select "Recalls" at the bottom of the page, then select Power Cord Recall.

About this recall

This recall involves Hewlett-Packard's LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an "LS-15" molded mark on the AC adapter end of the power cord.

Product photos

AC power cord
AC power cord
Power cord
Power cord

Photos: U.S. CPSC