HON Recalls Office Chairs Due to Fall Hazard
Fall
The hazard
The chair's back can break, posing fall and injury hazards to the user.
Incidents reported: HON has received reports of 11 chair backs breaking including two reports of minor injuries.
What to do now
Consumers should immediately stop using the recalled chairs and contact HON for a free replacement back including installation instructions.
Contact: The HON Company at 800-833-3964 from 8 a.m. to 5 p.m. CT Monday through Friday, email at HONTeamBox@honcompany.com or online at HON.com and click on recall notice for more information. Or, for Maxon chairs, call 800-876-4274 from 8 a.m. to 5 p.m. CT Monday through Friday, email at service@maxonmail.com, or online at www.maxonfurniture.com and click on recall notice for more information.
About this recall
This recall involves HON's Gateway office chairs with model numbers HGTMM and HGV1MM and manufactured from February 2019 through February 2020. It also involves the Maxon MXMO series chairs, model numbers M-SEMO201 and M-SEMX101. The manufacturer's name, model number and manufacture date are printed on a label located on the underside of the seats. The office chairs have a black mesh see-through back and a five-star base with wheels. HON or Maxon is printed on a label underneath the seat.
Product photos
Photos: U.S. CPSC