Moderate Recalled February 2, 2012 About 928,000 in the U.S. and 240,000 in Canada and Mexico units Updated April 18, 2016

HP Recalls Fax Machines Due to Fire and Burn Hazards

Burn

The hazard

The fax machines can overheat due to an internal electrical component failure, posing fire and burn hazards.

Incidents reported: Hewlett-Packard is aware of seven reports of fax machines overheating and catching fire, resulting in property damage, including one instance of significant property damage and one instance of a minor burn injury to a consumer's finger. Six incidents were reported in the U.S. and one in Canada.

What to do now

Replace

Consumers should immediately stop using the recalled fax machines, disconnect them from the electrical outlet and contact HP for a rebate on the purchase of an authorized replacement HP fax machine or a partial rebate of certain HP ink jet printers.

Contact: For additional information, contact HP toll-free at (888) 654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit the firm's website at http://www.hp.com/go/faxrecall/US-en

About this recall

This recall involves HP Fax 1040 and 1050 models. The HP logo and the model number are printed on the front of the fax machine. The fax machines are dark gray and measure about 11 inches high x 14 1/2 inches wide.

Product photos

Recalled HP fax machine
Recalled HP fax machine
Recalled HP fax machine
Recalled HP fax machine

Photos: U.S. CPSC