Moderate Recalled February 2, 2012 About 8,430 units Updated April 21, 2016

Konica Minolta Recalls Printers Due to Fire Hazard

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The hazard

The printers can short circuit and overheat during use, posing a fire hazard.

Incidents reported: The firm is aware of two reports of the printers overheating. No injuries have been reported.

What to do now

Replace

Consumers of Magicolor 3730DN and 4750DN should stop using the printers immediately and contact Konica Minolta to schedule a free replacement. Consumers of Bizhub C35 and C35P will be visited by an authorized service agent for repair and replacement of the faulty component.

Contact: For additional information, contact Konica Minolta toll-free at (800) 825-5664 (Press 5) between 8:00 a.m. and 8:00 p.m. ET, Monday through Friday, or visit the firm's website at www.kmbs.konicaminolta.us

About this recall

This recall involves four desktop models of laser color printers: Magicolor 4750DN, Magicolor 3730DN, Bizhub C35 and Bizhub C35P. Model numbers are located on the plate attached to the side of the printer as well as the bottom of the front door. The printers are dark and light gray in color and have "Konica Minolta" printed on the top of the front door.

Product photos

Magicolor 3730DN
Magicolor 3730DN
Magicolor 4750DN
Magicolor 4750DN
Bizhub C35/C35P
Bizhub C35/C35P
Bizhub C35 (As floor model with all paper trays)
Bizhub C35 (As floor model with all paper trays)

Photos: U.S. CPSC