Critical Recalled December 17, 2020 About 5,000 units

Otis Elevator Company Recalls to Inspect Private Residence Elevators Due to Entrapment Hazard; Risk of Serious Injury or Death to Young Children

The hazard

Children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate, and suffer serious injuries or death when the elevator is called to another floor.

Incidents reported: Otis is aware of at least four incidents involving an Otis or CemcoLift private residence elevator that resulted in a crushed spine and abdomen, fractured hip, broken arm and feet, and bruising to the face and chest.

What to do now

Repair

Consumers should disable or block children's access to any Otis or CemcoLift private residence elevator and contact Otis to schedule a free inspection and the installation of space guard(s), if necessary.

Contact: Otis at 800-233-6847 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.otis.com and click on “IMPORTANT SAFETY INFORMATION - PRIVATE RESIDENCE ELEVATORS” for more information.

Read the official CPSC notice ↗

About this recall

This recall involves Otis private residence elevators purchased before 2012 and CemcoLift private residence elevators purchased from 1999 to 2012. The elevators are used in consumers' homes.

Product photos

Typical Private Residence Elevator with Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door

Typical scenario depicting a child trapped between an exterior landing (hoistway) door and an interior elevator car door. The exterior door locks the child in the space between the doors when the elevator is called to another floor, putting the child at risk of being crushed or pinned by the elevator car.

Photos: U.S. CPSC

Recall number: 21056
Products: Otis and CemcoLift Private Residence Elevators
Companies: Otis Elevator Company of Farmington, Ct.; CemcoLift Elevators Systems, formerly of Hatfield, Pa., a former subsidiary of Otis Elevator Company
Sold at: Otis private residence elevators and parts were sold to independent third-party contractors and, occasionally, directly to consumers through 2012. Otis sold CemcoLift private residence elevators and parts to independent third-party contractors, and occasionally, directly to consumers from approximately 1999 to 2012. Otis and CemcoLift private residence elevators cost approximately $20,000 to purchase and install.
Made in: United States

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