Moderate Recalled October 28, 2009 About 69,000 units Updated May 23, 2014

Sony Recalls Computer AC Adapters Due to Shock Hazard

The hazard

Insulation inside the AC adapter can fail over time, posing an electrical shock hazard to consumers.

Incidents reported: Sony has received four reports of adapters short-circuiting. No incidents occurred in the United States. No injuries have been reported.

What to do now

Consumers should turn off their computer, unplug it and stop using the recalled AC adapters immediately and contact Sony to arrange for a free replacement of the affected AC adapter.

Contact: For more information, contact Sony toll-free at (877) 361-4481 anytime, or visit the firm's Web site at esupport.sony.com/ac19adapter

About this recall

The recalled AC adapter model is the Sony VGP-AC19V17, which was supplied for use with the following Sony products: Product Types Using the AC Adapters Product Models Using the AC Adapters All-in-one VAIO Desktop Computers VGC-LT series and VGC-JS2 series VAIO Docking Stations VGP-PRBX1 and VGP-PRFE1

Product photos

Picture of Recalled Sony VAIO Computer AC Adapter bottom showing label
Picture of Recalled Sony VAIO Computer AC Adapter bottom showing label
Picture of Recalled Sony VAIO Computer AC Adapter top
Picture of Recalled Sony VAIO Computer AC Adapter top

Photos: U.S. CPSC