Spot Recalls Satellite Communicator Due To Loss of Emergency Communications Capability
The hazard
The internal voltage regulator can stop working, resulting in the inability to transmit messages and tracking information in emergency situations.
Incidents reported: Spot LLC has received two reports of product failure in temperatures below 40 degrees Fahrenheit. No injuries have been reported.
What to do now
Consumers should stop using the product immediately and contact Spot LLC for a free replacement.
Contact: For more information, contact Spot LLC at (866) 727-7733 between 8 a.m. and midnight ET, Monday through Friday, or visit the firm's website at www.findmespot.com/replacement
About this recall
The satellite communicator tracks the user's location and sends the user's GPS coordinates and a distress message in the case of an emergency. The device is black with the SPOT logo and the word DeLorme on the front. It measures 3 inches x 2.6 inches and is bundled with the DeLorme Earthmate PN-60w GPS. The GPS is not subject to this recall. Affected products have Electronic Serial Numbers (ESN) from 0-2000000 to 0-2019999. The ESN is located on a label under the battery.
Product photos
Photos: U.S. CPSC