Moderate Recalled March 5, 2014 About 31,000 units Updated January 8, 2015

Twin-Star Recalls Duraflame Electric Space Heaters Due to Fire and Burn Hazards

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The hazard

The heater can overheat and cause the units to melt, catch fire and ignite nearby items, posing a fire and burn hazard to consumers.

Incidents reported: Twin-Star has received 32 reports of heaters burning or melting, including eight reports of the units catching fire, one of which resulted in minor property damage. No injuries have been reported.

What to do now

Refund

Customers should immediately turn off and unplug the electric space heater and contact Twin-Star for a full refund.

Contact: Twin-Star toll-free at (855) 884-9651 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.twinstarhome.com and click on "Product Recall" in red at the bottom of the page under the Support column for more information.

About this recall

This recall involves Duraflame-branded electric space heaters, model DFS-220, sold in three colors, black, red and white. The heater's flame effect resembles a fireplace and works with or without heat. The heaters measure about 14.5 inches high, 13 inches wide and 8 inches deep. The on-off switch and the high/low heat settings are located on the upper left back side of the unit. The Duraflame logo appears on the front of the unit. The model number can be found on a white label located on the heater's back panel.

Product photos

Recalled Duraflame-branded electric space heater
Recalled Duraflame-branded electric space heater
Label showing the model number
Label showing the model number

Photos: U.S. CPSC