Unilever Recalls Dove Facial Cleansing Massager after Nine Reports of Minor Injuries
Fall
The hazard
The cleansing pillows on this device can loosen or dislodge during use and then the SkinVitalizer can cause minor scratches to the skin.
Incidents reported: Unilever has received 33 reports of cleansing pillows from the SkinVitalizer falling off of the device. Unilever has received nine reports of consumers who have experienced minor scratches while using the product. No serious injuries have been reported.
What to do now
Consumers should immediately stop using the product and contact Unilever for information on receiving a full refund. Unilever will provide all shipping charges for returned SkinVitalizer units.
Contact: Contact Unilever at (800) 896-9479 anytime, or visit the firm's Web site www.dove.com
About this recall
The recall involves a white hand-held Facial Cleansing Massager wand that is intended for use with Dove Cleansing Pillows. When turned on, the unit vibrates. This notice applies to all units and all codes of the SkinVitalizer. No other Dove products or Dove Facial Cleansing pillows are involved in this recall.
Product photos
Photos: U.S. CPSC