Moderate Recalled July 16, 2019 About 2,400 units

VIVO Recalls Speaker Wall Mounts Due to Fall and Injury Hazards

Fall

The hazard

The ledge on the front of the speaker wall mount can loosen, allowing both the ledge and the speakers to fall, posing an injury hazard to bystanders

Incidents reported: VIVO has received three reports of the speaker mounts breaking and speakers falling to the floor. No injuries have been reported.

What to do now

RefundReplaceRepair

Consumers should immediately remove their speaker from the wall mount and contact VIVO to receive free repair kit and instructions, a replacement wall mount or return wall mount for a full refund.

Contact: VIVO at 800-371-5654 from 7 a.m. to 7 p.m. CT Monday through Friday, email at help@vivo-us.com or online at www.vivo-us.com and click on Contact Us for more information.

About this recall

This recall involves VIVO MOUNT-PLAY5 wall mount brackets designed to secure the Sonos Play 5 speakers to the wall or any solid surface. The black or white VIVO wall mounts are made of steel and allow the speakers to tilt and swivel. The wall mounts measure about eight inches tall by five inches wide.

Product photos

Recalled white and black Vivo MOUNT-PLAY5 wall mounts
Recalled white and black Vivo MOUNT-PLAY5 wall mounts

Photos: U.S. CPSC