Wireless Headset Batteries Recalled by GN Netcom Due to Fire Hazard
BurnFire
The hazard
An internal short circuit in the lithium-ion polymer batteries can cause the batteries to overheat, posing a fire hazard.
Incidents reported: GN Netcom has received 10 reports of incidents involving overheating, including three reports of open flames and property damage to furniture on which the headsets were resting.
What to do now
Consumers should immediately stop using and unplug the headsets. Consumers should contact GN Netcom to receive a replacement battery.
Contact: For additional information, contact GN Netcom at (877) 803-6467 between 9 a.m. and 6 p.m. Monday through Friday ET, or visit the firm's Web site at www.jabra.com
About this recall
This recall involves ATL lithium-ion polymer batteries in GN9120 wireless headsets. The headsets are intended primarily for professional use in offices and call centers. The product is sold with three components: a base station, headset and power adapter. "GN Netcom" or "GN9120" is printed on the base station and headset. The affected batteries have part number 603028 and have a white plastic enclosure. The batteries are labeled "Made by ATL (Amperex Technology Ltd.)" and "(ATL P/N 603028)." Batteries sold as a replacement part are labeled "GN9120 battery replacement kit."
Product photos
Photos: U.S. CPSC