Women's Shoes Recalled by Charles David Due to Fall Hazard; Sold Exclusively at Nordstrom and Nordstrom Rack
The hazard
The heel of the recalled shoes can detach, posing a fall hazard to consumers.
Incidents reported: The firm has received one report of a heel detaching, resulting in minor bruising.
What to do now
Consumers should stop wearing the recalled shoes immediately and return them to any Nordstrom or Nordstrom Rack store for a full refund.
Contact: For additional information, call Nordstrom at (800) 804-0806 between 7 a.m. and 1 a.m. ET Monday through Friday, e-mail Nordstrom at contact@nordstrom.com, or visit www.nordstrom.com. Consumers can also contact Charles David collect at (310) 348-2075 between 11 a.m. and 8 p.m. ET or e-mail lana.ellis@charlesdavid.com
Product photos
Photos: U.S. CPSC
Full official description
The recall involves various colors and styles of Charles by Charles David brand (item #SAMPCHSHOE) and Charles David of California brand (item #SAMPCDSHOE) women's sample shoes. The shoes were sold in women's sizes 7 and 9. The item number can be located on the original receipt.